Toys"R"Us/Babies"R"Us : Help Desk To Top
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Online Help

Contact Us

Toys R Us strives to answer your questions in the quickest and most efficient way so you can get back to PLAY!

3 ways to contact us:

Our Agents are standing by and ready to assist! We are available 24 hours a day, 7 days a week from November 1st through December 31st!
Toys”R”Us 1-800-869-7787
Babies”R”Us 1-888-222-9787

For quick questions about specific topics like product availability and store hours, feel free to contact us through Chat! You can find this option on our website and is shown based on agent availability, 8am-10pm EST 7 days a week. If Chat is available, a Chat icon will appear for you to click on.

Please utilize this Email Form to send us your questions! Available 7-days a week, you can expect a response within 1-2 business days.

• * Required Field

Name (First & Last):

Email Address

Phone Number (Ex. 123-456-7890)

Order Number


Questions & Comments