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Welcome to Online Help

Welcome to Toysrus.com and Babiesrus.com Online Help

Here you will find answers to most questions about shopping on our website, your order, payment options, and more.
Simply select any of the categories below for complete information.

Ordering
Shopping Cart
Wishlist
Checkout
Redeeming Promotion and Discount Codes
"R"Us Gift Cards
Sales Tax
Payment Options
Rating and Review Guidelines
Ordering from a Babies"R"Us Baby Registry
Shipping
Delivery Time
Shipping Options
Pre-Orders
Shipping Costs
Item Availability
Oversized Items
Multiple Addresses
Faster Arrival
Changes to Shipping Method
Next-Day Shipping
Rules & Restrictions
Order Tracking
Order Status vs. Order Tracking
Missed Shipping Commitment
Payment
Payment Options
Sales Tax
Redeeming Promotion and Discount Codes
"R"Us Gift Cards
Bill Me Later®
Pay Pal
Pay Pal FAQ
Google Checkout
Google Checkout FAQ
Your Order
Tracking Your Order
Order Status Glossary
E-mails About Your Order
Delivery of Your Products
Changing or Canceling Your Order
Your Account
Create an Account
Manage Your Account
Forgot Your Password?
Returns and Warranties
Return a Product to Toysrus.com/Babiesrus.com
Returning a Product to a Toys"R"Us store
Returning a Product to a Babies"R"Us store
Damaged or Defective Products
Toys“R”Us Recalled Product Return Policy
Warranties
Contact Us
Contact Us
Gift Services
"R"Us Gift Cards
Gift Wrap
Gift Messages
Safety, Security, and Privacy
Secure Shopping Guarantee
Terms and Conditions
Privacy Policy
Verified by Visa
MasterCard SecureCode
Corporate Information
About Toys"R"Us
Product Recalls
Store Locator
 
Baby Registry Overview
General Baby Registry Information
Transitioning Your Registry to the New Babies"R"Us Website
Registry Password
Canadian and International Customers
Deleting a Baby Registry
Registry Completion Program Online
Creating a Registry
Creating a New Registry Online
Understanding the Registry Layout
Registry Tools Available Online
Sharing Your Registry with Others
Updating a Registry
Updating Your Registrant Information
Adding Products to Your Registry
Updating Your Registry
Searching for a Registry
Searching for a Registry Online
Buying From a Registry
Viewing a Registry
Understanding the Registry Layout
Buying From a Registry Online
Other Registry Topics
How Long Will My Registry Remain Active?
What is the difference between "Due Date" and "Expected Arrival Date?"
What is an Alternate Name?
Product Selection Differences Between Online and Retail Stores
Registries Created at Toys"R"Us Stores
Finding a Store Location



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