If you have forgotten or misplaced your password, you can obtain another copy using our "Forgot Password" feature or contact us at 1-888-BABYRUS.
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The Registry Completion Program is an exciting program that enables our registrants to take advantage of purchasing the remaining items on their registry at a special discount.
How long is my completion coupon valid?
The expiration date is printed on your coupon above your name. It is valid for approximately 90 days from the date you receive the coupon. The coupon can be used for one calendar day only.
Can I redeem my completion coupon online?
Yes. You can use this coupon online by entering the 14-digit code located in the yellow box labeled "Online Code." This box appears just below your name and address and appears next to the actual coupon. Enter that code during checkout in the Promotional Code section. Instead of using this coupon online you can choose to use it at any Toys"R"Us or Babies"R"Us location on items remaining on your registry.
Is the discount only valid if I buy all remaining items on my registry?
The discount is valid on most of the remaining items on your registry. You can use it for 1 item, 2 items, 10 items, etc. Please note that certain items, such as diapers, formula, special orders, buyer protection plans, Kiddie Kandids, Motherhood Maternity, gift cards and video game consoles are excluded. Please see coupon for complete list of excluded items.
What if I want to buy additional items that are not on my registry?
The discount is only applicable to items remaining on your registry and the store registry will only discount those items. Online works similar in that if you want to purchase items that are not eligible for the program you can but the discount will not be applied to those items.
Can I use other coupons in conjunction with the completion coupon?
No, as stated on your postcard, this discount is not valid for any "R"Us offer for the same item. If you present both coupons at the register, only the first coupon presented will be applied. (NOTE: While item or category coupons will not combine with completion coupon, the completion coupon can be combined with other generic, basket-level or generic offers such as $5 off a $25 purchase. It is also combinable with the instant credit and TRU employee discounts since these are also generic offers.)
Can I use the completion discount on an "R"Us Gift Card?
No, as stated on your completion postcard, the discount is not applicable to Gift Cards.
My friend received a Registry Completion Certificate, but I did not. Why not and can I get one?
We are sorry that you did not receive the coupon and would be happy to have one sent to you at home. Please contact us at 1-800-TOYSRUS or 1-888-BABYRUS.
I received a completion coupon in the mail but unfortunately misplaced it. Can I get another one?
We are sorry that you lost your coupon and would be happy to send another coupon to your home. Please contact us at 1-800-TOYSRUS or 1-888-BABYRUS.
My aunt still has not bought me something for the baby. Can she use the completion coupon?
If you present the coupon to her and she uses it to buy an item still remaining on your registry, the coupon will work. If you give her your online one-time use coupon code she can use it online.
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Your Baby Registry will remain active for 12 months from the expected arrival date you provide on your registration form. If you are interested in creating a toy Wish List for your child, family or friends, for events like their first holiday or birthdays, we encourage you to explore our Wish List feature.
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Expected Arrival Date is the date you expect the baby to join your family. For moms that are giving birth, this date is the same as your due date. For families that are adopting, the expected arrival date is the date you expect to bring the baby home. You can modify this date at any time during the registry process if needed.
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An alternate name can be a nickname, e.g. Liz if the registrant's name is Elizabeth. In some instances a registrant may choose to use her maiden name as her primary "Registrant Name" and her alternate name may be her married name. This field is optional. You can use it if you think the additional information will make your registry easier to locate for gift givers.
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At this time, we are able to offer the Registry to U.S. customers only. This includes PO Boxes, APO/FPO addresses, and US Territories (including Puerto Rico). It's also important to note, that items that can be shipped to these addresses may only be shipped via the U.S. Postal Service and cannot be expedited.
Canadian residents are invited to visit our Canada website at www.toysrus.ca.
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We do our best to maintain similar product offerings online and in our retail stores, however there are several differences:
- Apparel: To protect the condition and quality of the apparel we ship from our online warehouse, the clothing must be packaged, folded and wrapped in a plastic bag. Most of the apparel shipped to Babies"R"Us stores is sent from the manufacturers on hangers without individual wrapping. We do carry a selection of layette and baby clothing on our site that is packaged appropriately, but it is a smaller selection than you will find in the retail stores.
- Smaller, low-priced products: Some products below a certain price point are not offered online because the shipping costs for these products often exceed their retail price.
- Furniture: Sometimes due to size limitations, we are only able to offer certain furniture items for delivery.
Please note: Availability of certain products may change over time. We may get more inventory in our warehouse or in our stores, and can update their status on registries. Be sure to continually check the registry if you are looking for a particular product to become available online or in our retail stores.
If you want to find a retail store near you, use our Store Locator to find Babies"R"Us and Toys"R"Us locations.
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No worries! Registries created at Toys"R"Us locations can be viewed online if you selected this option when you registered. All Babies"R"Us and Toys"R"Us Baby Registries are located on the Babies"R"Us and Toys"R"Us website.
There is a "Baby Registry" link from both the Toys"R"Us and Babies"R"Us homepages that links to the Baby Registry homepage.
Some baby products sold at Toys"R"Us stores are exclusive to Toys"R"Us and are not carried in Babies"R"Us retail locations. Online, however, we stock baby products from both the Toys"R"Us and Babies"R"Us assortments to serve your needs.
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If you need to delete an entire Baby Registry, please contact our Customer Service team at 1-888-BABYRUS.
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We know you've got a lot on your plate right now, and thousands of thoughts are racing through your mind at any given moment. That's why we make getting ready for baby as easy and enjoyable for you as possible. Click here to see our Registry Benefits.
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