Toys"R"Us/Babies"R"Us : Help Desk To Top
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Online Help

I have a question about an item



We carry a very large number of items related to both toys and baby products.

In an effort to best address your questions, please call 1-800-ToysRUs (1-800-869-7787) or 1-888-BabyRUs (1-888-222-9787). An online specialist can assist you with your questions and can even place a phone order for you!

If you prefer to email us, please select the, "Contact Us" button below, to fill out an email form. A Customer Service Specialist will personally respond to your question within 24 hours.

If you choose to email us, in addition to your question, please include one of the following pieces of information to help us identify the specific item your question relates to.

  • Web page address [URL] of the detail item display page. e.g. http://www.toysrus.com/product/index.jsp?productId=2780946
  • The item number from the detail item display page. e.g. Item#: 264027
  • The SKU number from the detail item display page. e.g. SKU: 58AB1139

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