Toys R Us strives to answer your questions in the quickest and most efficient way so you can get back to PLAY
Questions about any of our programs like Baby Registry and Rewards, Products we carry, and other topics
Live Chat with Us! Please note Live Chat is offered according to Agent availability 8am-10pm EST 7 days a week. You can locate the live chat button on the right side of any web page or you will receive a proactive chat invitation when Agents are available.
Questions regarding an Order you have placed, help with placing an Order or any other topics
Please give us a call 7 days a week, 8am-11pm EST at 1-800-TOYSRUS (1-800-869-7787),
***Please note email services are no longer available.*** For the quickest service, please contact as recommended above