Toys"R"Us/Babies"R"Us : Help Desk To Top
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Online Help

Contact Us

Toys R Us strives to answer your questions in the quickest and most efficient way so you can get back to PLAY!

3 ways to contact us:

Phone:
Our Agents are standing by and ready to assist! We are available 8am-11pm EST 7 days a week.
Toys”R”Us 1-800-869-7787
Babies”R”Us 1-888-222-9787

Chat:
We have decided to take a short break from chat as we work to improve the experience for our customers. Chat will return as an option shortly! In the meantime, please feel free to use our phone or email options, both available 7-days a week.

Email:
Please utilize the below form to send us your questions! Available 7-days a week, you can expect a response within 1-2 business days.

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Name (First & Last):

Email Address

Phone Number (Ex. 123-456-7890)

Order Number

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Questions & Comments