Toys"R"Us/Babies"R"Us : Help Desk To Top
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Online Help

Contact Us

To contact our Customer Service Department:


To place an online order or ask questions about your online order call 1-800-869-7787 24 hours a day 7 days a week. For all other calls, please call between the hours of 8am-10pm EST 7 days a week.

Live Chat:

Live Chat is offered according to Agent availability 8am-8pm EST 7 days a week. You can locate the live chat button on the right side of any web page or you will receive a proactive chat invitation when Agents are available.


Utilize the form below to send your question. You will receive a response in 1-3 business days.

• = Required Field
Name (First & Last):

Email Address

Phone Number (Ex. 123-456-7890)

Order Number


Questions & Comments