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Online Help

Wishlist Help

How do I Update or Delete Items from my Wish List?


We understand that you or your children may change their minds about what it is they really want, so we've made updating and deleting items from your Wish List easy! You may update or delete items in your Wish List by following these steps:

  • Go to the Wish List homepage.
  • In the box labeled "Update Your Wish List" sign in to your account using your email address and password and click on the "SIGN IN" button.
  • Once you access your Wish List you are looking for, just look for the items you want to update or delete.
  • To change the quantity of an item, update the quantity under the column labeled "Desired" and click on the "UPDATE" button.
  • If you want to delete an item, just click on the "DELETE" button. Please note that you cannot delete an item that has at least 1 purchase.

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How Do I Update my Wish List Information?


You can easily update your Wish List information. If you need to change any personal information in your Wish List, such as your address, your password or other details, follow these easy steps:

  • Go to the Wish List homepage.
  • In the section labeled "Update your Wish List", sign in to your account using your email address and password and click on the "SIGN IN" button.
  • If you entered the correct email address and password, you shall see the home page of your very own Wish List!
  • To update your personal information, click on the "EDIT WISH LIST INFORMATION" button in the right side of this home page.
  • Once you've updated the information needed, click on the "SAVE" button to update your Wish List with the new information.

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How do I Delete my Wish List?


We're sorry to hear that you would like to delete your Wish List. Please contact our Customer Service team at 1-800-TOYSRUS, and a customer service associate will be more than happy to assist you.

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Why are Some Items Purchased in my Wish List Still Showing as Available?


When friends and family start purchasing items from your Wish List, you'll notice that the number of items purchased under the "Purchased" column gets updated. In the event though that someone purchases an item in one of our stores but forgets to tell the cashier the item is from your Wish List, or someone purchases an item directly from online, without opening your Wish List, the purchase will not be reflected.

If this happens, it's simple enough to fix. All you need to do is manually update the number under the "Purchased" column for such items, so no one purchases the same item for you again. Simply update the quantity shown under the "Purchased" column and click on the "Update" button.

*Please note: Most Wish List purchases and updates will be reflected in a matter of minutes online. If you do not see your updates made after one hour, please contact us at 1-800-TOYSRUS so that we can investigate the situation for you.

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Can I Share My Wish List with Friends and Family?


Absolutely! Spreading the word about your Wish List is as easy as sending an email! Once you've created your Wish List, you can send your friends and family members an email letting them know how to access your Wish List, right from our website! The email we send will contain your name and a link to your Wish List online - it's as simple as that!

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How Do I Share My Wish List?


Sharing your Wish List has never been easier! Just follow these steps:

  • Create a list of emails of friends and family you want to share your Wish List with.
  • Sign into your Wish List using your email address and password.
  • View your Wish List and then click on the "Share Wish List" link.
  • Enter the names and email addresses of all the people you would like to share your Wish List, update the message you want to send to each of them, then click on the "SEND MESSAGE" button. Everyone on this list will receive your email message with a link to your Wish List.
  • You can come back at any time to send a message to additional people.

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How Do I Manage "My" Wish Lists?


Managing your Wish Lists is simple, and can be done directly from your Master Account! You can view your list(s), update your current list(s), or add new ones!

  • Sign in to your own Wish List from the Wish List home page, using your email address and password.
  • Click on the "MY WISH LISTS" link at the top of the page to view all your Wish Lists.

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