Solutions by Kids R Us 4-Drawer Dresser - Cherry

Comments about DELTA Solutions by Kids R Us 4-Drawer Dresser - Cherry:

My daughter-in-law and son received this baby dresser as a gift for their baby shower March, 2013. I helped my son put it together and it was probably the most difficult product that I ever assembled in my life. The directions were very poorly written, parts were mis-labled and the design made it extremely difficult and slow to bolt the pieces together. It was very frustrating and I would never recommend this product to anyone - it's obvious that the manufacturer doesn't care about customer satisfaction!

Comments about DELTA Solutions by Kids R Us 4-Drawer Dresser - Cherry:

We bought this dresser to match the crib. Unfortunately, it does not rate as highly. Not only does this dresser chip easily, but the smell of paint and lacquer still have NOT gone away. We bought this dresser at the end of June 2012. I used everything I could to try and get the smell out. My daughter's clothes started smelling like paint and lacquer. I eventually put dryer sheets at the bottom of each drawer under receiving blankets. I wanted to return the dresser, but had problems with BRU.

Comments about DELTA Solutions by Kids R Us 4-Drawer Dresser - Cherry:

After looking at this dresser online and reading all of the reviews, I really felt I had to see it for myself before making a decision and buying. After seeing it in person, I felt it was a good, quality, solid dresser for the money. I ordered it on a Wednesday and it was in for pick up the following weekend. We have a pick up truck, so that was no problem for us. When we got it home, opened the box and sorted through all the peices (which I would highly recommend doing before attempting to start assembling), I was extremely happy that not only did we have all of the right peices, but that none of them were damaged. This is one thing I was worried about after reading the reviews on this dresser. It also did not have a bad smell to it like some of the other reviews said. It had a faint, woody smell, but I think it smelled good rather than bad. I actually ended up putting the entire thing together be myself in probably about 2 hrs. It does take time, but I always like to make sure I am doing things the right way, so maybe I took even longer than most. Bottom line, I love the dresser! It is solid wood, sturdy, the drawers glide in and out with ease and can be removed if necessary. One of the things I like about it the most is I know it is put together right because I did it myself! Everything is tightened all the way and it is a solid peice of good looking furniture for my son's bedroom. I am now in the process or ordering the longer dresser in white for my daughter. Hopefully that dresser comes in as good of condition as this one!

Comments about DELTA Solutions by Kids R Us 4-Drawer Dresser - Cherry:

There is a reason this is the only review....it's because no one can put the darn thing together! I received this product as a gift and it has been a nightmare since I opened it up. I got the dresser half assembled and when I went to put the drawers together I noticed the front of the drawer did not look right. The width was 1.5 inches too short and did not fit into the opening. I contacted the company via phone and was asked to email them pictures on 5/25/12 and didn't receive a response back until 5/31/12 stating they were sending me replacement fronts. I received the drawer fronts on 6/7/12 and was not too happy. They were the correct size but one had a hole in the front and I also notice upon further assembly that one screw for the handle was too short, one back and one side of the drawer was warped so bad the drawer wouldn't close. After several emails to the company I received a response from the "Director of Customer Support" on 6/11/12 apologizing I wasn't taken care of and promised he would ship me the parts I needed. I still had not received parts or an email back so on 6/21/12 I filled a complaint to the BBB, oh and if you are wondering Delta's rating with the BBB is an "F". I still was not sent the parts so luckily Babies R Us was willing to take the dresser back as a warranty and refund the money. The best part is when I brought the dresser in the lady behind the counter started laughing and asked me if the drawer fronts weren't the correct size. She stated they had the same problem with their display unit and could never get the parts shipped from the manufacture so they sent it back….Holy cow save yourself the headache and DO NOT BUY!