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See and hear your baby at home or on your smartphone via a secure log-in with the AT&T mHealth Smart Sync 5" Internet Viewable Touch Screen Video Monitor. Free mobile app work with both iPhone (iOS 6.1 and higher) and Android (2.3.3. and higher) smartphones. The 5" color high resolution full touch screen monitor offers digital pan, scan and zoom and automatic night viewing for best view of baby. Log & Track baby's key milestones such as feedings, weight, sleep and more on both the monitor or mobile app as all of baby's data automatically syncs. Capture and share baby's photos directly from the monitor to social media sites or post to the Baby's Journal feature on the monitor to journal special events. Expandable system supports up to 4 cameras (extra cameras sold separately).
Manufacturer #: 05010
Product Weight:1.1 pounds
Product Dimensions (in inches):11.2 x 7.1 x 3.2
Average Customer Rating:
(based on 63 reviews)
of respondents would recommend this to a friend.
Most Helpful Positive Review
The Best Baby Monitor For a New Mom!
After years of trying to become parents, we are finally expecting our little one and I can't be any more excited. With that said, we are nesting like crazy and want to prepare...Read complete review
After years of trying to become parents, we are finally expecting our little one and I can't be any more excited. With that said, we are nesting like crazy and want to prepare the perfect room for our little bundle of joy. After doing hours of research, I decided that the AT&T Smart Sync monitor will work the best for us. Once I received it in the mail, I knew I had made the right choice! This amazing sleek little monitor is SO MUCH MORE than just a monitor, being able to keep track of the little things like diaper changes and feedings while also being able to keep an eye on my angel at any time, from the monitor or my cell phone provides me with true peace of mind. Plus, as a social media guru, I'm stoked to find out I can share photos directly to Twitter and Facebook whenever I want my family & friends to see the cuteness of our everyday life! I know the adjustment into parenthood will be unlike anything I've ever experienced before but I find comfort in knowing I'll always be able to check on my darling baby no matter where I am. I received complimentary merchandise to facilitate my review, regardless all opinions expressed above are completely my own.
Most Helpful Critical Review
The main reason I bought this monitor was to view when I was at work. The first problem was that it is advertised to be able to "add additional" cameras. ...Read complete review
The main reason I bought this monitor was to view when I was at work. The first problem was that it is advertised to be able to "add additional" cameras. No one in the store had any idea how to purchase the extra camera. After about 30 minutes of the perplexed employees trying to figure it out we found out that the extra cameras are not even in existence yet for purchase. So it is advertised to add more camera's but is not even a possibility. I did call ATT and was told that they will be coming out "very soon". I decided to go ahead and give the monitor a try and planned to buy the additional camera as soon as it became available. The initial set up was not difficult. It did have a large screen and the picture was very good quality. The night vision camera also worked very well. The real problem is that I was never able to get the remote viewing feature to work. That was the main purpose in buying this monitor, so that's a problem. I called customer service after trying all troubleshooting suggestions from the website. With it being an ATT monitor I never thought the remote viewing would be an issue because I have ATT uverse as my internet provider and ATT as my cell provider. Every time I attempted to log in to the app it would give an error message. I was never able to successfully get a picture on the app if I was outside of my home. After troubleshooting another 45 minutes on the phone with customer service it still didn't work but I was assured they would work on the issue and call me back. I called customer service countless time over 3 weeks to try and get the issue resolved and feel that 3 weeks is ample time to at least get a return phone call but that never happened. I finally went and bought another brand monitor to see if my network was the issue. Turns out another brand worked perfectly so my network is not the issue. I finally returned the monitor. I think they released this item very prematurely and obviously need to work out the kinks.
Reviewed by 63 customers
Displaying reviews 1-10
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DO NOT PURCHASE
By Father of 2
from Houston, TX
Comments about AT&T 1025796 AT&T Smart Sync 5 Inch Internet Viewable Touch Screen Video Monitor:
The monitor freezes and shuts off without warning. We've replaced the monitor 3 times and each one has done the same thing.
Bottom Line No, I would not recommend this to a friend
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(1 of 1 customers found this review helpful)
0 Stars - Horrible product
This product worked great for about one 2-3 weeks. After that, the handheld wouldn't charge and died. We contacted the manufacturer and they were great about replacing the charger and handheld. They have clearly had a ton of issues with this product as virtually no questions were asked. However, we are currently on our 6th monitor. After almost a year of this, they are finally agreeing to reimburse us for the cost of the monitor so that we can finally purchase something that does not need to be replaced on a monthly basis. As a side note - The unit is EXTREMELY loud when you turn it on (the AT&T chime). So much so that I have to hide it under a pillow to muffle the noise to prevent waking the baby. There is no option to turn off the chime or to turn off the "volume indicator" flashing lights (which get really annoying and are constantly going haywire if you have a sound machine/white noise on the nursery)Also, the pan/zoom feature is not what you would think it is. What you see with the camera position is what you get. You can then zoom/pan around THAT image, but you can't actually look around the room or move the camera remotely.
I bought this as a first time mom. It worked great for the first month but then it stopped charging. It does not seem like it is well put together considering the high price. It would often cut out and I would have to restart it.
Massive waste of money
We just started using this product a week ago. I have to constantly unplug and replug in the camera to get it to connect to the monitor and now it will not charge at all so I cannot even use the monitor. An extremely disappointing product.
I will never purchase another one of these.
By Lauren mom of 2
from Toledo, OH
I have gone through TWO of these monitors in the last 6 months with the same issues for both of them. Trouble connecting, the screen wouldn't always work, sometimes the sound wouldn't work, eventually the first one wouldn't charge anymore. Most days I had to just leave my son's door open and hope that I heard him right away. Returned the first one and got a replacement...haven't even had this one for 3 months and now having the SAME problems as I did with the first one. Lame, lame, lame. Wouldn't recommend to any parent wanting to actually see and hear their child during nap time or nighttime.
Doesn't charge properly, can't unplug it when it finally does charge or it will go dead, picture is not clear( I have great wifi) the company sent me two new ones and same problem!!! Can anyone recommend a good quality camera please?
Returned item once. And will be again.
By Truth Mom
from Bethlehem pa
Original one we purchased wouldn't charge. Returned it. Second one charges but the screen itself gets grainy. We have the highest possible internet speed and it is on its own router. Product is not great.
I like it, it's exactly what I wanted
from Helena, AL
I wanted a monitor where my husband could log on when he's at work and look at the baby and this is working great for us. It works in the house with me using the handheld monitor to watch and listen to baby, it has great sound quality and actually picks up sound from a couple rooms away, the picture quality is fine and it takes photos and has a log on the monitor if you want to record things about what's going on. You can zoom in the picture on the monitor screen by pinching your fingers, and I've moved the camera from room to room and it's been no problem, as soon as I plug it back in to electricity again it starts working right away. We bought this monitor wanting one that has an app where when you're away from home you can logon and see what's going on and that's been working just fine, my husband uses it every day while he's at work to look in on the baby, it was easy to set up and easy for him to log into. I think my biggest concern when I was choosing the monitor, other than if the app for away from home would work, was how difficult it would be to mount the camera, but I just put a couple pieces of thick two-sided tape on the bottom of the camera and in the nursery I mounted it to the railing of the changing table and pointed it at the crib or swivel it to show his bounce seat, and out in the living room I just mounted it on my little side table by the chair to show his swing or swivel it for a picture of the whole room, so no problem with mounting the camera, I haven't even had to use screws .
See all my reviews
The picture quality on the camera is worse than my cell phone camera. My baby appeared green on the screen. Save your money and buy a nest! I wanted this camera to be able to take photos of the baby but since the picture quality was so bad I had to bring it back!
Peace of mind
By Less worry
I worry less knowing I can see everything at my fingertip. The clarity is clear and I love this product
Bottom Line Yes, I would recommend this to a friend
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