When you are ready to checkout, click ''Cart'' and proceed through our regular checkout.
Enter your Gift Card number...
On the Payment page
On the Review Your Order page
Enter your 16-digit card number
Enter your 4-digit PIN number. Click here for more information about PINs.
Click ''Apply Gift Cards.''
If the amount of your gift card doesn't cover your order total, you will be prompted to select an additional payment method.
NOTE: Please hold on to the Gift Cards used for your purchase, even if you have used the total value. In case of any order adjustment or cancellation, we will issue credit to the original tender. Additionally, we'd like you to note that funds will be deducted from your gift card at the time your order is created.
Does my Gift Card expire or have a dormancy fee? No, there are absolutely no expiration dates or dormancy fees applied to any gift card purchased at www.toysrus.com and www.babiesrus.com. Can I use a Toys''R''Us Gift Card in a Babies''R''Us store or at Babiesrus.com? Absolutely! ''R''Us Gift Cards can be redeemed in-store or online at Toysrus.com and Babiesrus.com , unless stated otherwise. Can I use a Toys''R''Us or Babies''R''Us Gift Card in-store? Certainly! All ''R''Us Gift Cards - including eGift Cards - can be redeemed both online and in-store. For eGift Cards, simply print out your eGift Card email, bring it to an ''R''Us store and hand it to a store associate during checkout.
What if my ''R''Us Gift Card Doesn't Have a PIN? If your gift card doesn't have a PIN number, visit an ''R''Us store to replace your card. Or, call us at 1-800-TOYSRUS (869-7787) for further assistance.
Is There a Limit on How Many Gift Cards I Can Use on a Single Order?
Yes. You can only redeem up to five Gift Cards per order.
Can I Still Use Promotional Codes if I Also Use my Gift Card?
Absolutely! If you place an order that can be paid for with an ''R''Us Gift Card, you can also use eligible promotional codes.
At What Point Will Money Be Deducted from my Gift Card?
Unlike a credit card, we deduct the value from your Gift Card right after your order has been submitted. In the event that all or part of your order is cancelled, the value that was deducted will be added back on to your Gift Card.
Why Do I Need to Keep my Gift Card?
It's important to keep your Gift Card — even if there is no value left on it — until your order has arrived and you are completely satisfied with it. We will return value to the original Gift Card used for your order if:
You lose or misplace your Gift Card
You return your order
All or part of your order gets cancelled
What if my Gift Card is lost, misplaced, or stolen?
Not to worry! If you lose or misplace your Gift Card, or it's stolen, simply call us at 1-800-TOYSRUS. Our Guest Service Team will be happy to assist you.
How Can I Redeem my Gift Card at an ''R''Us Store?
Simple! Present your Gift Card at the register, just as you would for any other form of payment. The amount you spend will be deducted from your Gift Card balance.
Can I Use a Canadian Toys''R''Us or Babies''R''Us Gift Card online?
Sorry, but that's not an option at this time. Canadian Gift Cards cannot be redeemed online at Toysrus.com or Babiesrus.com .
Are There Any Rules and Regulations Regarding Gift Cards That I Should Know About?
There are a few simple Rules and Regulations that you should know about:
Gift Cards cannot be redeemed for cash or returned for a refund, except as required by applicable laws in some states. See store for details.
A maximum of five Gift Cards can be applied to a single order.
Gift Cards can be applied towards the price, gift wrap, shipping and/or tax charges for eligible items.
Paper gift certificates purchased in Toys''R''Us stores cannot be applied to online orders.
The purchase of Gift Cards cannot apply towards any ''R''Us promotion or promotional event. For example, when you purchase a Gift Card, the amount you spend on the Gift Card would not count toward an offer of free shipping for orders of $99.00 or more.