Thank you for visiting Babies R Us. If you need assistance with shopping on our site, please call us at 888-222-9787 and a customer care representative will be happy to assist you. Please inform the Customer Service representative that you require assistance.
The Great Trade-in Event – Frequently Asked Questions
What is the Great Trade-in Event?
The Great Trade-in Event is a national program offered by Babies''R''Us and Toys''R''Us that provides our customers the opportunity to trade in any used cribs, car seats, bassinets, strollers, travel systems, play yards, high chairs, walkers, swings, bouncers, entertainers or toddler/twin beds in exchange for savings on any new item from one of these product categories from participating manufacturers.
The program serves to call attention to used baby items still in circulation that may have been recalled and other concerns raised by older or used products. This could include products that have been damaged or others where advances in product safety have rendered older models non-compliant with the latest standards.
Does the item I bring back have to be a product I purchased from one of your stores? Do I need a receipt to trade in an item?
You can trade in any crib, car seat, bassinet, stroller, travel system, play yard, high chair, walker, swing, bouncer, entertainer or toddler/twin bed at any of our Toys''R''Us or Babies''R''Us stores nationwide, regardless of whether you purchased the item from one of our stores. You do not need a receipt to trade in a used item.
Can I bring back multiple items and receive additional savings?
Yes, you can bring back multiple items to our stores during the program and you will receive one 25% discount† for each item traded in. However, you may only use one savings coupon per each new item purchased. The new item must be in the participating product categories and from the participating manufacturers.
*See a Team Member for details. Valid 1/18-2/10/13. Offer available in store only. 25% discount valid on day of trade-in only with coupon. Coupon provided in store on day of trade-in. One coupon per trade-in. Cannot be combined with any other ''R''Us offer for same item(s) or on prior purchases. Excludes Maxi-Cosi car seats, doorway jumpers, Baby jogger, Britax, Bugaboo, Mamas & Papas, Orbit Baby, Peg Pérego, Phil & Teds, Quinny and Unbeatable Price items. **Excludes Maxi-Cosi car seats, doorway jumpers, Baby jogger, Britax, Bugaboo, Mamas & Papas, Orbit Baby, Peg Pérego, Phil & Teds, Quinny and Unbeatable Price items. †Savings offered on Britax items is 15%.Found your style online? See a Team Member for assistance.