To check your Gift Card balance, simply enter the card number and PIN, then click "Check Balance". If your gift card does not have a PIN, please call 1-800-TOYSRUS to find your balance.
Your PIN is the 4-digit number found on the back of your gift card, under the scratch-off label.
If your gift card doesn't have a PIN number, visit an "R"Us store to replace your card. Or, call us at 1-800-TOYSRUS (869-7787) for further assistance.
Gift card account numbers that do not have PINs are not available for balance inquiry online. However, please call 1-800-TOYSRUS to find the balance of your PINless gift card.